Your customers get the right answer straight away
An assistant that answers from your documents and tools, points to the source page and hands over to a colleague when it does not know.
An assistant that answers from your documents and tools, points to the source page and hands over to a colleague when it does not know.
Your procedures, contracts and email threads are spread across dozens of files. To find something, you already need to know which document holds it. New hires do not, and people who leave take what they knew with them.
An assistant you ask a question in plain English. It reads your documents, answers with what it finds there and points to the source page. When a question falls outside its scope, it passes it to the right person with the context. It never searches the internet.
If your documents must not leave the company, everything runs on a computer on your premises. Otherwise it is hosted on a server in Europe.
At SEGULA Technologies, the engineers of a design office query years of lessons-learned records by asking their question as they would a colleague. Everything runs on an internal workstation; nothing leaves the network. In service since April 2026: ChatBot REX.
A first conversation to list your sources. Then a prototype on part of your documents, to judge the quality of the answers before going further.