ChatBot REX
Lessons-learned records scattered across spreadsheets and email. A chatbot and a KPI dashboard now centralize them for engineers, inside the internal network.
Segula project
Lessons-learned records scattered across spreadsheets and email. A chatbot and a KPI dashboard now centralize them for engineers, inside the internal network.
Write to me: I set up a test space with your documents and walk you through the tool on a video call.
SEGULA Technologies · Sept. 2025 to 2026 · Data Scientist · AI Developer, full design and development
An engineer looks for lessons on pipe supports.
They do not know the record number.
The assistant answers and cites REX-000007.
It only searches the internal base.
One click on the reference opens the record.
Nobody retypes the number in another tool.
Vous 23:59
Quels retours d'expérience concernent les supports de tuyauterie ?
Assistant REX
Points clés
Fissuration d'un support de tuyauterie après mise en service. Une fissure est apparue trois semaines après la mise en service d'un support soudé sur une ligne vapeur.
Détails REX REX-000007Tapez votre message...
Mechanical department, piping discipline, March 2026.
Every record carries the same fields.
Those fields are the filters.
By department, by discipline, by domain.
The lesson: attach a thermal expansion calculation.
And the action that followed: switch to a spring support.
REX-000007 NEGATIF
Fissuration d'un support de tuyauterie après mise en service
Informations générales
- Service
- MECANIQUE
- Discipline
- TUYAUTERIE
- Domaine
- ENERGY
- Date
- 2026-03-12
Leçons apprises
Intégrer systématiquement une note de calcul de dilatation pour les lignes chaudes.
Actions
Reprise du calcul et remplacement par un support à ressort.
8 records created in 30 days, 5 searches.
Of 4 registered people, 2 use it.
Half of the fields are still empty.
The dashboard shows where, department by department.
- Utilisateurs actifs
- 2sur 4 inscrits
- REX créés
- 8+100 % vs période précédente
- Complétude moyenne
- 50 %Des champs à compléter
- Taux de réponse chatbot
- 100 %5 recherches effectuées
Répartition par service
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